For the purpose of this Privacy Policy, the data controller is us Blindfaith.online Ltd (‘Us, we’).
This privacy policy is intended to regulate all aspects relating to the processing of your data when you browse, use or purchase the services offered by BLINDFAITH.ONLINE LTD. This privacy policy will explain how we use the personal data we collect from you when you use our website.
The privacy policy will also apply to commercial clients who provide BLINDFAITH.ONLINE LTD with customer data for the purposes of fulfilling a contract.
1. GENERAL
From BLINDFAITH.ONLINE LTD, we want to offer you a safe and reliable browsing experience and service. The company behind the Website is:
BLINDFAITH.ONLINE LTD of 5 Clos Nant Mwlan, Pontprennau, Cardiff, CF23 8NA
Contact email: info@blindfaith.online
Contact telephone number: 07817482517 or 07921861109
For anything you need, you can contact us at the email address indicated above or by post to our registered address.
By visiting www.blindfaith.online, you are accepting and consenting to the practices described in this policy.
1.1 DATA COLLECTION
What personal data do we collect and how? Most of the data we collect comes direct from you via the below means:
MEMBERS AND OR CUSTOMERS
a) Through the Contact Us form of the Website
On the website, you will find the option to write to us to clarify any doubts you may have regarding the operation of the services, platform, events or any other matter. In this form you must indicate your name, surname and email so that we can contact you.
b) Through the Subscribe form on the Website
On the website, you will find the option to subscribe (and unsubscribe) to the services, platform, events or any other matter. In this form you must indicate your name, surname and email so that we can contact you with consent.
c) Through our Registration form sent out after sign up
You are asked to complete a Registration form upon sign up to provide an email address, allergies, a leaderboard username (the latter shown publicly) and a Bio URL (a URL where we can follow you eg: social media profile). The latter two, are both optional.
d) Through our Submissions form on the Website
On the website, you will find the option to submit information (guesses for wines, etc) to take part in an event or service or any other matter. In this form you must indicate your email and membership number so the correct data reaches you, as the User.
Our submission process is powered by Google Forms and the submitted data is stored in Google Drive. BLINDFAITH.ONLINE LTD have a corporate Google account with appropriate authentication and access control.
e) Through the Checkout section on the Website
On the website, you will find the option to make purchases which we arrange delivery of. In this section you must indicate your name, surname, email, address, telephone and possibly your Company name.
Data provided to BLINDFAITH.ONLINE LTD indirectly – Some of the data provided by you will be collected on our behalf by established third party service providers who we use for digital services including WordPress and Woocommerce. Also financial services who handle your payments including PayPal and Revolut Merchant.
All of the aforementioned are GDPR compliant. Please see details of their Privacy Policies for further information.
f) Through social networks (Instagram, Vivino and Twitter)
Members, customers or commercial client’s can engage with us on social media platforms – either comments and public posts or direct messages.
COMMERCIAL CLIENT’s
g) Through our Corporate Email(s)
Through our email: info@BLINDFAITH.ONLINE you can write to us and/or request the information you consider necessary to clarify the doubts related to our services. You may also liaise with us using the Company Directors email addresses for ease of communication.
h) Data provided by Commercial Client / Partner
Data provided by a commercial client/partner about an individual will usually pertain to name, address and details of their order strictly for fulfilment and logistical purposes.
The data received for individuals via a commercial client/partner will not be used for direct marketing purposes. These individuals are not considered customers of BLINDFAITH.ONLINE LTD. No contact will be made with these individuals, unless a direct request is received from the Commercial client/partner, regarding delivery or logistical queries.
Points 1.1a), 1.1f) above and Points 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 2, 3 and 4 below also apply to collection, use and holding and deletion of data supplied by Commercial Clients
PURPOSE OF DATA COLLECTION
1.2. What is the purpose of collecting data and how will we use it?
The purpose of collecting data in the sections mentioned above, is to maintain personalised direct contact with you. In this way, we will use your data to answer your queries, manage your requests and inform you of activities that we believe may be of interest to you, including news and promotions as appropriate. We may also use your data for advertising and commercial prospection purposes.
In no case will you receive information from third parties without prior consent. In any case, in the email that you receive, if it is not of your interest what we send you, you can unsubscribe here.
PERSONAL DATA
1.3. Use of personal data
BLINDFAITH.ONLINE LTD informs you that the personal data you provide will be processed in accordance with the provisions of the aforementioned GDPR.
The purpose of data processing through the channels established in point 1 will be, in detail, the following:
- To respond to queries or concerns raised by you
- To process your orders and manage logistics
- To inform you about news or future events that is considered to be of interest to you
- To manage commercial relationships
- To enable billing/invoice processing
- For the purpose of advertising and/or commercial prospecting for BLINDFAITH.ONLINE LTD itself
- To inform you regarding your data of the following:
- (i) your data will not be used for other purposes than those established in this policy
- (ii) all this information is stored on a Corporate account Google Drive
- To warn you that the information you provide through the Website may reveal or allow others to deduce your nationality, ethnicity, sex, age or other aspects of your private life. In this way, by providing this information in a totally voluntary way through any means of our platform, you are expressly and voluntarily accepting this Privacy Policy.
SHARING INFORMATION
1.4. Share information with third parties
As already established in the previous sections, BLINDFAITH.ONLINE LTD will not provide your data to third parties other than those mentioned above.
When our company processes orders for delivery, personal data will be sent to external carrier company’s (Royal Mail, APC, DHL, etc) so your orders can be dispatched and delivered.
If the sharing of your data with third parties is deemed necessary, you will be informed in advance and consent will be requested.
UNAMBIGUOUS CONSENT
1.5. Unambiguous consent for the processing of your data
In compliance with the requirements of GDPR and in accordance with the provisions of our internal policies, each time you send us personal data you must give your express and unambiguous consent by clicking on the box that appears at the bottom of each form where your personal information is collected.
When you write to our email address, you expressly accept that we can collect your data for the purpose or request that you have made.
With said action(s), you are manifesting in a free and unambiguous manner that you agree with BLINDFAITH.ONLINE LTD to process your data according to the purposes mentioned in the previous sections.
OTHER
1.6. Other requirements and particularities
The services, access to the contents and offer of products on this website are exclusively directed to people over 18 years of age. Therefore, any person who provides personal data, states that they are this age or above, otherwise they are prohibited with the use of BLINDFAITH.ONLINE LTD and the delivery of personal data to minors.
We inform you that, unless specifically stated otherwise, it will be considered necessary to complete all the data required in the forms that you will find on the website or other associated platforms.
In the case of not providing all the data requested as necessary, BLINDFAITH.ONLINE LTD may, depending on the case, not process an order.
RIGHTS
1.7. About your rights of access, rectification, cancellation, opposition, portability and to be forgotten (erasure)
GDPR has implemented a series of legal guarantees that allow you to exercise rights and actions related to the processing of your data.
BLINDFAITH.ONLINE LTD offers you this legal guarantee, so that, at any time, and/or when it deems it appropriate, you can make use of your rights of Access, Rectification, Cancellation, Opposition, Portability and Erasure by writing to the contact email that we have enabled for it: info@BLINDFAITH.ONLINE LTD or by sending an application by physical mail our corporate address; attaching, in both cases, a copy of the passport or identity card (holder of the data) and indicating in the matter expressly the request you wish to make: access, rectification, cancellation, opposition, portability or erasure.
We briefly explain what each one of the rights that you can exercise:
Access: Through the exercise of this right you can know what personal data of yours are being processed by BLINDFAITH.ONLINE LTD; its purpose, origin or possible transfer to third parties.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Rectification: It consists in that you can modify your personal data that are inaccurate or incomplete, and you must specify in the request what data you want to be modified.
Cancellation: Allows the cancellation of your personal data if inappropriate or excessive.
Opposition: With the right of opposition, you can oppose the non-processing of your data in cases such as: advertising and commercial prospection activities or when said treatment has the purpose of adopting a decision referred to you based solely on an automated processing of your personal information.
Portability: You can receive your personal data provided in a structured format, commonly used and mechanical reading, and be able to transmit them to another responsible person, whenever technically possible.
To be Forgotten (Erasure): You can request the deletion of personal data without due delay when any of the cases contemplated. For example, illicit data processing, or when the purpose that motivated collection has disappeared.
You guarantee that the personal data provided to BLINDFAITH.ONLINE LTD is truthful and responsible for communicating any changes to them. It is also responsible for the information it indicates regarding the names and / or emails of the recipients; BLINDFAITH.ONLINE LTD is not responsible for not receiving them if there is an error in the indication thereof or for any reason attributable to the issuing user.
The acceptance by you that your data is treated with the purposes referred to in this policy is always revocable, without retroactive effects, in accordance with the provisions of current legislation.
Where a request is made under section 1.7, BLINDFAITH.ONLINE has one month to comply. Please contact us using the details above.
DELETION OF COMMERCIAL CLIENT DATA
1.8 Deletion of data provided by a Commercial client
Data is held by BLINDFAITH.ONLINE LTD until after the completion of a contractual order and then deleted, unless a request under the policy is made sooner.
2. MODIFICATION OF THIS PRIVACY POLICY
BLINDFAITH.ONLINE LTD reserves the right to modify this policy to adapt it to future legislation, as well as to future uses that it plans when you use the Website. In the event that said modification affects you in relation to the processing of your data, we would notify you of it. This privacy policy was last updated in August 2021
It is recommended that you review the Privacy Policy of this Website each time you access it.
3. PRIVACY POLICY AND SOCIAL NETWORKS
BLINDFAITH.ONLINE LTD has a corporate profile on social networks Vivino, Twitter, and Instagram. Thus, by virtue of the provisions of the Personal Data Protection regulations BLINDFAITH.ONLINE LTD is “Responsible for the processing of your data” due to the existence of such profiles on social networks and the fact that it follows us and we can follow it.
The above means that if you decide to join our corporate profile as a follower or giving a “Like” or “Like” to our content or profile, you accept this policy, where we explain your rights and how we use your data.
As the party responsible for the processing of your data, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of the aforementioned regulations.
On the other hand, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest. Using the functionalities of these platforms, you may receive news with this type of information on your wall or in your profile.
By following BLINDFAITH.ONLINE on any of the above aforementioned social networks you accept that your profile may be linked/tagged/liked in respect of the services we offer and or in recognition of your participation/performance during a ‘Compete Competition’ as a member.
However, we also inform you that there is no link between BLINDFAITH.ONLINE LTD and these platforms or social networks, thus, BLINDFAITH.ONLINE LTD is not responsible for the use or treatment of your data that is made outside the strict relationship and provision of services indicated in this policy.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
4. ICO – INFORMATION COMMISSIONER’S OFFICE
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Our registration reference number: ZB200492
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Blindfaith.online using the above means of contact.
BLINDFAITH.ONLINE LTD
SEPTEMBER 2021